Ron Bland

1-RBlandOver the past 15 years, he has delivered presentations and seminars on topics such as customer service, leadership, service desk management and presentation skills training. He uses a blend of storytelling and audience participation to inform and engage audiences.

Ron has 20 + years experience in service desk management and Information Technology. He is a Technical Management graduate from Devry University and holds an MBA from the University of Dallas.

Speech Offerings

How to Deliver Winning Presentations

  • Do this to get your message across and build instant credibility
  • One technique that help you hold the audience in the palm of your hand
  • Seven surefire ways to increase your stage presence
  • Five Keys to reduce anxiety

Customer Service

  • There is no magic involved, but this key ingredient is a MUST have
  • Learn four factors that impact customer perceptions
  • Four step to manage how clients perceive you
  • Implement this Lean Six Sigma strategy to develop a team of customer service rockstars

Leadership 101

  • Three warning signs to be aware of on your leadership journey
  • One important step to take before taking over a team
  • Eight steps to being an effective leader

Additional Services

  • Keynote Presentation
  • Breakout Session Leader
  • Speak on the Benefits of Toastmasters

Click here to request a speaker.